Community Services

How to Report a Possible Code Violation


Filing a Complaint On-line

Go to:  ONE Regional Licensing and Permits Portal

Instructions:

  • Click on the "Enforcement" tab
  • Select "Submit a Complaint by Agency"
  • From the "Select Services" menu, click on the blue colored "Enforcement" tab
  • Check the box next to "Complaint"
  • Click on the blue boxentitled "File Complaint"
  • Follow directions to submit a complaint

You can report possible code violations for unincorporated Washoe County.  Possible code violations within the Cities of Reno or Sparks must be referred to the appropriate City staff (see below).  You may also report Countywide District Health complaints using the ONE Regional Portal.

Other Methods to file a Complaint:

  • By Phone:    775.328.6106
  • By Fax:         775.328.6133
  • By Mail:         PO Box 11130, Reno, NV  89520-0027
  • In Person:     1001 E. Ninth Street, Reno, NV  89512

Additional Information:

Report a Complaint
Complaints Procedure
Common Complaints
Complaints - Common Questions

Helpful Information Concerning Possible Code Violations

The document, Common Complaints, contains information about commonly reported possible code violations, remedies for identified code violations, and which agencies are responsible to respond to those complaints.

The document, Complaints - Common Questions, contains frequently asked questions about possible code violations, the enforcement process, and code compliance staff’s authority to enforce County Codes.

If your complaint is within the City of Reno or the City of Sparks, please contact the appropriate City agency below:

Washoe County
Code Enforcement Program
Office Hours:  Monday - Friday 8:00 a.m. - 5:00 p.m.
Phone:  775.328.6106
Fax:  775.328.6133
E-mail:  Code-Enforcement@washoecounty.us
To Report a Possible Violation Click HERE 


City of Reno
Contact:  Reno Direct
Code Enforcement Division
1 East First Street
Reno, NV  89505
Phone:  775.334.52099
E-mail:  renodirect@reno.gov

City of Sparks
Code Enforcement Division
431 Prater Way
Sparks, NV  89431
Phone:  775.353.4063
E-mail:  customerservice@cityofsparks.us
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »